“With this highly repeatable niche approach, we booked 9 demos in two weeks for a new product”

My client, a specialised cybersecurity company in Dutch hands, had built a loyal customer base. After a successful rebranding and various campaigns, they hit a wall.

Sales were slow, ad performance declined, and many proposals went unanswered. Meanwhile, they had managed to transition several customers to a brand new subscription product.

The challenge

My client struggled with three challenges:

  1. Difficulty maintaining lead quality, resulting in relatively many stalled proposal processes

  2. Product/market fit issue: a new proven product was hard to sell

  3. Declining performance of advertisements

We devised a strategic approach to address their challenges:

  • Comprehensive interviews with top 'Type A' clients and founders

  • Uncovering unique proposition and pain points of clients

  • Refined their messaging to align with their ideal customer profile

  • Developed and executed a highly applied concept and campaign

  • Set up specific marketing and sales approach for follow-up and upselling

Our solution

Our targeted approach yielded impressive results:

  • 100% open rate for the targeted campaign

  • 9 demos booked (22.5% conversion rate)

  • All 9 demos perfectly matched their ideal customer profile

"The insights from our customer interviews were eye-opening," Marc reflected. "By aligning the campaign entirely with the research, we got a very sharp message. We're going to repeat and fine-tune this approach later."

Results

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